fg64 Terms & Conditions
These Terms & Conditions govern your use of the fg64 platform, including all casino games, sports betting markets, account features, bonus offers, and payment services available to players in Bangladesh. Please read them carefully before creating an account.
Binding Agreement
These Terms & Conditions constitute a legally binding agreement between you (the player) and fg64. By creating an account, you accept all terms unconditionally and without reservation.
Version & Updates
These terms are effective as of 1 January 2026. fg64 will notify registered players of material changes via email or an in-platform notice prior to the updated terms taking effect.
English Language Governs
These Terms & Conditions are published in English. In the event of any ambiguity or dispute, the English-language version of this document shall be the definitive and governing text.
Definitions
The following definitions apply throughout these Terms & Conditions. Where context requires, singular terms include the plural and vice versa.
| Term | Definition |
|---|---|
| "fg64" / "we" / "us" / "our" | The fg64 platform and its operating entity, providing online casino and sports betting services at https://fg64.app. |
| "Player" / "you" / "your" | Any natural person who has registered a player account on the fg64 platform and uses any of its services. |
| "Platform" | The fg64 website, mobile web application, and any associated software or services made available at https://fg64.app or via its subdomains. |
| "Account" | The individual registered account created by a player to access fg64 services, linked to a verified identity and a designated payment method. |
| "Balance" | The sum of real-money funds held in a player's account, denominated in Bangladeshi Taka (BDT), excluding any bonus funds which are tracked separately. |
| "Bonus Funds" | Promotional credits awarded by fg64 under specific bonus offers, subject to wagering requirements and separate bonus terms before conversion to withdrawable balance. |
| "Wagering Requirement" | The number of times a bonus amount must be staked on eligible games before it can be converted to real-money balance and withdrawn. |
| "KYC" | Know Your Customer — the identity verification process required by fg64 before processing withdrawal requests or when account activity triggers a review threshold. |
| "Services" | All products, games, betting markets, promotions, and features accessible via the fg64 platform, including slots, live casino, crash games, and sports betting. |
| "Prohibited Jurisdiction" | Any country, region, or territory from which accessing or using the fg64 platform is restricted or prohibited under these Terms & Conditions. |
Eligibility & Age Restriction
Access to and use of the fg64 platform is strictly limited to individuals who meet all of the following eligibility criteria at the time of registration and at all subsequent times during which they hold an active fg64 account:
- Age: You must be at least 18 years of age. fg64 operates a strict 18+ only policy. Persons under the age of 18 are absolutely prohibited from registering, depositing, playing, or otherwise using any part of the fg64 platform. This restriction applies regardless of the age of majority in any particular jurisdiction.
- Legal capacity: You must have full legal capacity to enter into a binding contract under the laws applicable to you. If you are subject to any legal restriction that prevents you from entering into gambling-related agreements, you must not use fg64.
- Personal use: You must be registering and using the fg64 account solely for your own personal entertainment. Operating an account on behalf of a third party, running automated scripts, or using the platform for any commercial purpose not expressly authorised by fg64 is strictly prohibited.
- Single account: Each individual may maintain only one registered account on fg64. Creating multiple accounts — whether using the same or different personal details, payment methods, devices, or IP addresses — is a material breach of these Terms & Conditions and will result in immediate suspension of all associated accounts and forfeiture of any balances held therein.
- Not self-excluded: You must not be subject to any active self-exclusion, cooling-off period, or voluntary exclusion agreement with fg64 or any other gambling platform that restricts your ability to gamble.
fg64 reserves the right to request proof of age and identity at any point. Where a player is found to have misrepresented their age or identity, fg64 will void all bets and transactions, close the account immediately, and retain any deposits made in breach of these terms pending investigation.
Eligibility Checklist
- Aged 18 years or older
- Full legal capacity to contract
- Registering for personal use only
- One account per individual
- Not currently self-excluded
- Providing accurate personal information
Account Registration
To access real-money games, betting markets, and withdrawal services on fg64, you must create a registered account. The registration process requires you to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and preferred payment method.
Accuracy of information: You are responsible for ensuring that all information provided during registration and at all subsequent times is truthful and up to date. Providing false, misleading, or incomplete information is a material breach of these terms and may result in immediate account closure and forfeiture of funds.
Account security: You are solely responsible for maintaining the confidentiality of your fg64 login credentials. You must not share your username or password with any other person. fg64 will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect unauthorised access to your account, you must notify fg64 support immediately.
Identity verification (KYC): Before processing any withdrawal, fg64 may require you to complete identity verification by submitting a government-issued photo ID (National ID card, passport, or driving licence), proof of address issued within the last three months, and proof of ownership of the payment method used for deposits. fg64 processes KYC documents securely and does not share personal data with third parties except where required by law or our Privacy Policy.
Account currency: All fg64 accounts are denominated in Bangladeshi Taka (BDT). Deposits and withdrawals are processed in BDT via local payment methods. No currency conversion is applied to bKash, Nagad, Rocket, or Upay transactions.
Account Security Standards
- Use a unique, strong password of at least 10 characters combining letters, numbers, and symbols.
- Enable two-factor authentication (2FA) via OTP to protect your account from unauthorised access.
- Never log in from shared or public devices without logging out fully after each session.
- fg64 will never ask for your password via email, live chat, or phone.
Accepted KYC Documents
- Bangladesh National Identity Card (NID)
- Valid passport (any nationality)
- Bangladesh driving licence
- Utility bill or bank statement (address proof, last 3 months)
- bKash / Nagad account screenshot (payment proof)
Deposits & Withdrawals
Deposit Terms
fg64 accepts deposits exclusively via the payment methods listed on the platform at the time of transaction. Accepted methods currently include bKash, Nagad, Rocket, Upay, SureCash, Tap, Visa, and Mastercard. The minimum deposit amount is ৳200. Deposits are credited to your account balance upon confirmed receipt from the payment provider, typically within minutes for mobile money services.
fg64 does not accept deposits from third-party accounts. You must only deposit using a payment method registered in your own name. Deposits made from accounts belonging to other individuals will be reversed and the depositing account may be suspended pending investigation.
Withdrawal Terms
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit. The minimum withdrawal amount is ৳500. fg64 targets processing of bKash and Nagad withdrawals within 10–20 minutes on average, subject to KYC clearance and fraud screening. Bank card withdrawals may take 1–3 business days depending on the issuing bank.
fg64 reserves the right to request identity verification documents before processing any withdrawal. Withdrawal requests submitted by accounts with incomplete KYC will be placed on hold until verification is completed. fg64 does not charge withdrawal fees, though your payment provider's standard transaction charges may apply.
Bonus & Promotions Policy
fg64 offers a range of bonuses and promotional incentives to eligible registered players, including welcome bonuses, reload bonuses, free spins, and cricket cashback offers. All bonuses are subject to the following general conditions in addition to any specific terms published alongside each individual offer.
Wagering requirements: Unless explicitly stated otherwise, all bonus funds must be wagered a minimum number of times before they are converted to withdrawable real-money balance. The applicable wagering requirement is stated in the specific bonus terms. Wagering on certain game categories (e.g., live sports betting, certain table games) may contribute at a reduced rate or not at all toward meeting wagering requirements — refer to the specific bonus terms for contribution rates.
Bonus expiry: Bonus funds and any associated free spins expire within the time period specified in the individual bonus offer, typically 7 to 30 days from the date of issue. Expired bonus funds and unmet wagering requirements are forfeited automatically without compensation.
One bonus per player: Each registered player is entitled to claim each promotional offer once unless the promotion explicitly states otherwise. Creating multiple accounts to claim bonuses multiple times is strictly prohibited and will result in all accounts and associated balances being permanently closed.
fg64's right to modify or withdraw bonuses: fg64 reserves the right to modify, suspend, or permanently withdraw any bonus or promotional offer at any time without prior notice, subject to honouring any bonus already claimed by an eligible player in good faith before the modification or withdrawal takes effect.
Bonus abuse: Any strategy, betting pattern, or behaviour that fg64 determines constitutes bonus abuse — including but not limited to low-risk hedging bets designed solely to meet wagering requirements, arbitrage betting, or collusion between players — will result in bonus cancellation, forfeiture of associated winnings, and may result in permanent account closure.
Bonus Quick Reference
Fair Play & Conduct
No Automated Play
The use of bots, automated scripts, macros, or any software designed to interact with fg64 games or betting markets without direct human input is strictly prohibited. fg64 employs automated bot-detection systems that monitor play patterns in real time.
No Collusion
Collusion between players — including coordinating bets to influence game outcomes, sharing account access, or pooling resources across multiple accounts — is a serious breach of these Terms & Conditions and may constitute fraud.
No Arbitrage Abuse
Systematic arbitrage betting strategies designed to exploit odds discrepancies between fg64 and other platforms, or to guarantee profit regardless of outcome, are prohibited where they are identified as abusive rather than legitimate strategic wagering.
fg64 games operate using certified Random Number Generators (RNG) independently audited for fairness. The published Return to Player (RTP) percentages for each game represent the theoretical long-term average and do not guarantee any specific outcome for any individual session or player. fg64 does not manipulate game outcomes, and no employee or agent of fg64 has the ability to alter RNG-driven results.
In the event that a technical error, system fault, or software bug results in an erroneous game outcome or an incorrect payout, fg64 reserves the right to void the affected bet and return the staked amount to the player's balance. fg64 is not liable for losses arising from technical malfunctions beyond our reasonable control, including telecommunications failures or third-party server outages.
Account Suspension & Closure
fg64 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, without prior notice, in the following circumstances:
- Breach of any provision of these Terms & Conditions
- Providing false, incomplete, or misleading registration or KYC information
- Conduct that fg64 reasonably believes constitutes fraud, money laundering, or any other criminal activity
- Attempting to manipulate game outcomes or exploit technical vulnerabilities
- Use of automated tools, bots, or scripts in violation of the fair play policy
- Creation of multiple accounts in violation of the single-account rule
- Chargebacks or disputed transactions filed against fg64 without prior engagement with our support team
- Any behaviour that poses a risk to the integrity of the platform, other players, or fg64's operations
Upon account closure for cause, fg64 may withhold any real-money balance pending investigation. Where an investigation concludes that no wrongdoing occurred, any legitimate real-money balance will be returned to the player via their registered payment method. Bonus funds will not be returned under any circumstances following a closure for cause.
Voluntary closure: You may request the closure of your fg64 account at any time by contacting our support team via live chat or email at [email protected]. Voluntary closure requests will be processed within 24 hours. Any real-money balance remaining at the time of voluntary closure will be returned to your registered payment method following a standard KYC review if one has not already been completed.
Responsible Gaming Closures
Players may also request account closure or restrictions under our Responsible Gaming framework, including cooling-off periods (24 hours to 30 days) and self-exclusion (6 months, 1 year, or permanent). These requests are processed immediately and take precedence over any active bonus or promotion.
View Responsible Gaming ToolsLimitation of Liability
To the fullest extent permitted by applicable law, fg64 excludes all liability for any direct, indirect, incidental, special, consequential, or punitive losses or damages arising out of or in connection with your use of the fg64 platform, including but not limited to:
- Loss of real-money balance resulting from your own gameplay decisions
- Losses arising from technical malfunctions, server outages, or telecommunications failures beyond fg64's reasonable control
- Delays in deposit crediting or withdrawal processing caused by third-party payment providers including bKash, Nagad, Rocket, Visa, or Mastercard
- Any unauthorised access to your account resulting from your failure to maintain the security of your credentials
- Reliance on any information, game statistics, odds, or promotional content published on the fg64 platform that subsequently proves to be inaccurate due to a technical error
No warranty: The fg64 platform is provided on an "as is" and "as available" basis. fg64 does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. fg64 makes no representations regarding the accuracy, completeness, or suitability of any content on the platform.
Governing principles: These Terms & Conditions are intended to be read in good faith. Nothing in these terms is intended to exclude liability for fraud, wilful misconduct, or any liability that cannot be excluded by law. fg64 is committed to resolving disputes fairly and transparently. In the event of a dispute, players are encouraged to contact our support team in the first instance. Disputes that cannot be resolved through our internal process may be escalated using the contact details provided on the platform.
Entire agreement: These Terms & Conditions, together with our Privacy Policy and any specific bonus terms, constitute the entire agreement between fg64 and you with respect to your use of the platform and supersede all prior agreements, representations, and understandings whether written or oral.
Privacy Policy
Our Privacy Policy governs the collection, use, and protection of your personal data. It forms part of the overall agreement between you and fg64.
Read Privacy PolicyResponsible Gaming
fg64 is committed to player welfare. Our Responsible Gaming page outlines all self-help tools available to players who need support managing their gambling activity.
Responsible GamingFrequently Asked Questions
Have questions about deposits, withdrawals, bonuses, or account verification? Our FAQ section covers the most common queries from fg64 players across Bangladesh.
Visit FAQReady to Play at fg64?
You have read and understood the fg64 Terms & Conditions. Now explore everything the platform has to offer — cricket betting, live casino, slots, and more — all with instant bKash and Nagad payments.
18+ Only • Play Responsibly • SSL Secured • BDT Payments Supported